Electricity Application Process

This application procedure applies to Domestic (below 25kVA) and Premium applications (Above 25kVA, excluding SMEs with a load between 100kVA to 200kVA). This includes Additional Load and Meter Separation applications.

1. Application

All customers applying electricity are encouraged to make application online on https://selfservice.kplc.co.ke.

Submit applicable documents (refer to customer checklist below). You will be provided with an Application Reference Number instantly.

2. Quotation

You will receive a quotation based on your specifications in your enquiry.

The following quotation timelines will apply for various application types;

A quotation is valid for ninety (90) days within which payment can be made via Mobile money (Pay bill number 888899, Account No: application reference No.)

3. Construction & Metering

KPLC will obtain necessary consent where applicable to lay electricity supply lines and thereafter undertake construction and metering within the following timelines;

Customer Checklist

Please attach the following documents when submitting your enquiry for supply form:

• Copy of National Identification (I.D) or Passport for Non-Kenyans/ Company Registration Certificates

• Copy of your KRA PIN Certificate

• Route sketch map leading to premises where supply is required.

• Copy of title deed and land search documents for ownership of property (to support way leaves consent).

• Duly filled Supply Contract form (accessible here https://bit.ly/3btxjVq)

• Wiring Certificates (Submit any time after issuance of application reference number but before construction of the electricity network)

Meter Separation and Additional Load Application

• Copy of latest Electricity Bill

Additional Requirements for Premium Applications (Businesses)

• Scaled site plan (Preferably in soft copy AutoCADD 2014 lower version/DWG format)

• Load Schedule Details